Analysis

August 14, 2019

Food delivery firms cause kitchen chaos

Competing food delivery channels can boost small restaurants' profits — but they cause havoc for staff.


Amy Lewin

3 min read

The rise of online delivery firms has been great news for some small restaurants and takeaway joints. Just Eat, Deliveroo, Wolt and co. have put them in touch with far more customers than they could have served independently — and their profits have grown as a result.

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Photo of Deliverect cofounders Zhong Xu and Jan Hollez.
Deliverect cofounders Zhong Xu and Jan Hollez.
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From Deliverect's e-book, "The Added Value of Delivery"
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Amy Lewin

Amy Lewin is Sifted’s editor and host of Startup Europe — The Sifted Podcast . Follow her on X, LinkedIn and Bluesky

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