Over the last decade, so-called “challenger” banks like Monzo, Starling and Revolut have served as beacons of opportunity, promising a new way of banking. This has prompted their predecessors — the incumbents — to undergo several phases of digital transformation; something I watched first-hand when I was a digital exec at Lloyds Bank.
Opinion
June 22, 2020
Dear Monzo, Starling and co; We're still a long way off the perfect neobank
Former Lloyds Bank director Alessandro Hatami explains what he thinks digital banks need to do next.
3 min read
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