Future of work & productivity (2024)
The AI bots are coming
Last updated: 11 Jul 2024
Market 101
The world of work has been shaken up in the last few years, and it’s not just because of generative AI. After Covid-19, we saw a significant shift in companies moving to remote or hybrid settings. Many still can’t quite figure out how to make it work, no matter how many software tools they use. Some companies introduced return-to-office mandates or ramped up office-based perks to lure workers back in, but the smart ones realised this is not the way to hang onto talent, and are increasingly scrapping those attempts.
Then there’s the not-small matter of the economic downturn which crept in in 2022. Startups now have to focus on the bottom line more than ever before — they’ve cut ‘nice-to-haves’ (including, often, necessary employee benefits) and have laid off staff. While the number of people leaving jobs may not be at the levels of “The Great Resignation" wave in 2021, professionals are thinking more about their work lives: whether the company they work for or the job they do suits them, has societal impact, and whether they have enough work-life balance.
With all these things in the mix, 2024 is the year when companies need to focus on talent strategy. Employee disengagement is at an all-time high. According to a 2023 study by Garter, only 31% of employees say they are engaged, energised and excited about their work.
The pandemic saw a boom in software tools promising to enhance employee engagement, collaboration and productivity. Miro and TeamViewer are just two companies that have succeeded in these areas. But now investors are looking at the “future of work” category with a sceptical eye. VC funding for future of work and productivity startups dropped from its peak of $1.15bn in 2022 to $189m in 2023.
It could be because the future of work hype cycle has ended, like quick commerce or e-bikes before it. Or, companies stopped buying new tools: some over-invested in specialised software, drowning their organisations in tools that didn’t boost productivity, research shows. It could also be because it’s time for a new trend to take hold in the sector.
GenAI is already reshaping work at an unexpected scale — but while companies have been relatively quick to adopt the technology, research shows companies are lacking a dedicated strategy for using AI — including how to use it safely. Experts also say it’s too early to quantify how much productivity is increasing with AI, or how applying the tech is improving the bottom line. It’ll take another few years to see how this pans out.
Early stage market map
Key facts
28%
of employees say they are likely to change employer in the coming year — a higher percentage than during the ‘Great Resignation’.1
75%
of global knowledge workers use GenAI; 46% of whom started using it less than six months ago.
45%
of workers say their workload in the last year has significantly increased.
Trends to watch
The four-day work week is still a thing
Companies have been thinking about the four-day work week since even before the pandemic — but in 2022 it started to get trendy.
What originally appeared like a short-lived experiment is proving to be a fundamental change for a lot of companies. As talent shortages make it more difficult to attract and retain employees, companies are increasingly thinking about shifting to a shorter work week.
According to research from Gartner, 63% of candidates rated “four-day work week” as the top benefit that would persuade them to take up a role.
Are CVs on the way out?
A degree from a high-ranking university may have been enough in the past to land you a top job, but with the requirements for workers rapidly changing, especially in the age of AI, companies are increasingly leaning towards skill-based hiring. 72% of hiring professionals in the UK already use skills assessments in recruitment, while 63% have adopted skills-based recruitment methods to achieve D&I objectives.
The argument posed for skills-based hiring is that CVs are an unreliable indicator of a candidate’s potential and often lead to biased hiring decisions. Companies in Europe have popped up to meet demand for skills-based hiring — such as Applied, TestGorilla and Retorio — but how quick the uptake will be in startup land remains to be seen. It’s clear some European companies are still swayed by a snazzy CV and a former career at Google.
The productivity gains of AI
Many companies are hopeful shiny new GenAI tools are going to solve the global productivity conundrum, with companies using the tech for a range of tasks from typing out emails and scheduling meetings to answering employees’ HR and legal questions. But while 79% of leaders agree AI adoption is critical to remain competitive, 60% are concerned they don’t have a clear vision to implement AI. Also, 59% worry that they can’t yet measure or quantify the productivity gains of AI, according to a study by Microsoft.
Companies are dilly-dallying when it comes to implementing AI. Only 39% of GenAI users have received relevant training from their company — but workers are taking matters into their own hands. They’ve started bringing their own AI tools to work which has even led to a new acronym (BYOAI; bring your own AI).
Learning to speak Gen Z
This new generation of workers are upending work life as we know it — demanding hybrid work, impactful careers and a focus on diversity and inclusion as well as mental health. The old top-down management styles of micromanagement, demanding five days in the office and expecting employees to keep a stiff upper lip are gone. Gen Z wants to be heard, and they expect companies to take a stance on the social and environmental causes that they care about.
Startups cannot rest on their laurels. They have to put in the work to ensure their workplaces are attractive to the next generation of leaders, providing transparency, work-life balance and having an openness to change.
Startups tracked by Sifted
Sifted take
With businesses inescapably tied to economic fluctuations and technological change, the world of work will always be in flux. What’s clear is that companies can’t stand still. With workers rethinking their professional lives, focusing on their mental health and even leaving their jobs for greener pastures, companies need to figure out how to engage employees and prevent talent from leaving in droves. After all, the cost of losing an employee and hiring another is far greater than investing in the people you already have.
Rising stars
AI-powered tool for effective communication. Aaro Isosaari worked in investor operations at Slush in 2018. When Aaro Isosaari founded his startup Flowrite in 2020, the investor contact details gained at Slush came in handy, he previously told Sifted.
Round
Seed
Valuation
Undisclosed
Date
2021
Size
€4m
Amie competes with a new wave of calendar startups, including Vimcal, Magical, Fantastical, Cron and Rise. They raised a $7m seed round led by Spark Capital. Other investors in the round include Creandum, Guillermo Rauch, Hanno Renner and Quick Coffee Ventures.
Round
Seed
Valuation
Undisclosed
Date
2022
Size
€6,8m
The company offers artificial intelligence in the full model life cycle management of the businesses. In January, 2021.AI announced a collaboration with Microsoft to help companies ensure the responsible use of AI and LLMs in accordance with regulations, security, and ethics.
Round
Seed
Valuation
Undisclosed
Date
2020
Size
€1,3m
Carv eliminates administrative tasks from the hiring process, maximizing interaction between recruiters and candidates. Its investors include Global Founders Capital and several independent angel investors who have previously backed companies like Slack, Miro, and Revolut.
Round
Seed
Valuation
Undisclosed
Date
2024
Size
€9,5m
Early stage startups to watch
2021.AI
Data & AI solutions
€10.4m
€1.4m
-
AILY LABS
Data & AI solutions
€19m
€19m
-
Amie
Back-office & admin
€8m
€6.8m
-
automaited
Data & AI solutions
€4m
€4m
-
Bitskout
Devs & Design
€680k
€180k
-
Carv
HR enablers
€9.5m
€9.5m
-
ConectoHub
Back-office & admin
€130k
€40k
-
Deepopinion
Productivity & collaboration
€4.5m
-
-
Delpha
Productivity & collaboration
€910k
€910k
-
DocDigitizer
Data & AI solutions
€1.1m
€800k
-
Encord
Data & AI solutions
€20m
€15m
-
Fibery
Devs & Design
€7.5m
€4.7m
-
Flowers-Software GmbH
Back-office & admin
€3.3m
€2.9m
-
Flowlance
Sales & customers solutions
€140k
€40k
-
Flowrite
Chats & emails
€4.5m
€4m
-
Gmelius
Chats & emails
€1.8m
€1.7m
-
Gryzzly.io
Back-office & admin
€1.5m
€1m
-
Hypertype
Sales & customers solutions
€1.4m
€1.1m
-
Interloom Technologies
Productivity & collaboration
€2.7m
€2.7m
-
Iris.ai
Projects & tasks management
€13.7m
€7.6m
-
Klu Technologies Oy
Productivity & collaboration
€400k
€200k
-
Kosmik
Productivity & collaboration
€3.4m
€3.4m
-
Langdock
Data & AI solutions
€2.8m
€2.7m
-
Livvwork
Productivity & collaboration
€750k
€750k
-
Plancraft
€14.1m
€12m
-
Qatalog
Productivity & collaboration
€16.8m
€13.6m
-
Riff
Voice & video
€1.4m
€1.4m
-
Rise
Calendars & meetings
€5.3m
€2.6m
-
SheetGo
Productivity & collaboration
€4.8m
€1.9m
-
SigmaOS
Projects & tasks management
€3.4m
€3.4m
-
Slite
Productivity & collaboration
€15.6m
€11m
-
Spoke.ai
Devs & Design
€2.7m
€1.8m
-
Station Paris
Productivity & collaboration
€4m
€910k
-
StudyStream
Voice & video
€1.9m
€1.9m
-
TABSTERS
Productivity & collaboration
€1.2m
€1.2m
-
Teemyco
Remote work solutions
€5.3m
€660k
-
tl;dv
Remote work solutions
€4.6m
€4.3m
-
TLDraw
Devs & Design
€12.8m
€8.5m
-
Trevor.io
Data & AI solutions
€140k
€140k
-
Turbotic
Data & AI solutions
€10.9m
€2.3m
-
Upstream
Chats & emails
€500k
€500k
-
Visibly
Productivity & collaboration
€6.8m
€5.4m
-
WORKBOUNCE
Sales & customers solutions
€2.5m
€2.5m
-
Xergy
Productivity & collaboration
€11.5m
€3.7m
-
Europe’s success stories
Who early stage startups are up against
(Pre-)Seed
Series A
Series B
Series C
Series D+
IPO/Exit
Founded in 2007 in Spain, Todoist is a task and project management app used by over 40 million people worldwide to stay organized, plan, collaborate, and boost productivity. It's ideal for individuals and small teams.
(Pre-)Seed
Series A
Series B
Series C
Series D+
IPO/Exit
Founded in 2012 in Israel, Monday.com is a work operating system that allows organizations of any size to create processes to manage every aspect of their work. The platform is fully customisable to suit any business vertical and is currently used by over 152k customers across more than 200 industries in 200 countries.
(Pre-)Seed
Series A
Series B
Series C
Series D+
IPO/Exit
Toggl is a time tracking app operated by Toggl OÜ, headquartered in Tallinn, Estonia. It offers online time tracking and reporting services via its website, mobile, and desktop applications. In 2023, Toggl reached $14.7m in revenue with a team of 114 people.
Sources
News articles
1, 3 Workers are ready for change. Are leaders ready to engage them? | June 2024 | PWC
Gartner HR Research Finds Only 31% of Employees Report They Are Engaged, Enthusiastic and Energized by Their Work | October 2023 | Gartner
Are CVs on the way out? Research finds majority of recruiters prefer skills assessments to unearth talent | March 2024 | People Management
Research report
2 AI at Work Is Here. Now Comes the Hard Part | May 2024 | Microsoft
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