Secondhand marketplace Vinted needs little introduction, with tens of millions registered users around the world who use its app to sell everything from clothes to furniture to even lava lamps.
But the (profitable) company is swiftly becoming far more than a marketplace: it also has its own shipping infrastructure, a payments business and — as of recently — a venture arm.
Despite that, CEO Thomas Plantenga is far from complacent: “If we really want to make secondhand first choice, then everything that we have needs to be a lot better.
“The only thing that protects you is if you consistently improve what you have, because if you don’t, somebody’s going to see an opportunity to do things better than you do. And if somebody else is delivering more value to users than you, then you don’t deserve the position you’re in.”
In this episode of the Sifted podcast, host Amy asks Thomas what’s next for Vinted, how does it plan to stay three steps ahead of the pack and what are its exit plans.