Supernormal, which uses OpenAI software and language modelling to quickly generate meeting notes from video calls, has raised $10m in equity funding led by Balderton Capital.
The company, which has offices in Stockholm and New York but is remote-first, introduced its service in October last year after launching in 2020 and has around 50k users across 250 organisations.
What does the software do?
The majority of professionals spend between four and twelve hours a week in meetings, according to a 2022 survey by Dialpad — but that doesn’t account for the extra time taken to write up notes, find action points and send them out to colleagues.
Supernormal’s platform uses AI to transcribe calls and produce bullet-pointed notes highlighting the main takeaways, automating the admin side of virtual meetings. With no time restriction on the length of meetings it can transcribe, Supernormal also shares the notes among the meeting’s participants and can learn from a user’s behaviour to personalise the style of notes.
The software currently supports five languages: English, French, German, Spanish and Portuguese. It’s designed for hybrid teams that rely on video communication, and can be embedded into Google Meets, Zoom and Microsoft Teams.
Acequia Capital, byFounders and previous backer EQT Ventures invested alongside Balderton.
The round brings Supernormal’s total funding to $12m, following a seed round in December 2020. It plans to use the fresh cash to grow its machine learning, engineering and marketing teams. It'll also develop its software, with upcoming features including the auto-completion of regular post-call tasks, like writing a follow-up email or scheduling the next meeting.
AI for workplace productivity
Artificial intelligence is booming, with startups in the sector raising $23.1bn in Europe last year.
Elsewhere in AI-powered workplace productivity, Sana Labs has built a learning platform that collates the information of an organisation and makes it internally searchable, and also automates onboarding processes like enrolling new starters onto training courses. The Stockholm-based company was one of Europe’s best-funded generative AI startups with $54.6m raised to date.
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Though the speech transcription game has been largely dominated by platforms like Otter.ai, more startups have moved into the space alongside Supernormal — like Finland-based Speechly, which supports AI-powered transcription, helps companies build voice-enabled apps and offers voice chat moderation to flag problematic behaviour.