Opinion

July 28, 2021

COOs are startups’ unsung heroes. Here’s how you can empower them.

The success of an ops leader is dependent on how well they can work with the CEO. Here's how to get it right.


Kelsey Traher

7 min read

Kelsey Traher, COO at Marvel

Operations leaders are the unsung workhorses behind many startups. While other C-suite roles are defined based on the work that needs doing, the chief operating officer (COO)’s role is defined in relation to the chief executive officer (CEO)

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COO spot survey
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COO Stories 2020 survey of 87 ops leaders in London.
Source: COO Stories 2020 survey of 87 ops leaders in London.
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July 2021 spot survey of ops leaders who have recently left a company
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