Interview

October 29, 2025

One year after £29m FCA fine, Starling wins praise for anti-fraud tool

The neobank’s ‘shockingly lax’ fraud prevention measures have faced regulatory scrutiny

Tom Matsuda

4 min read

Starling is betting big on AI to help customers avoid online scams, a year after the Financial Conduct Authority slapped the neobank with a £29m fine for “shockingly lax” financial crime controls. 

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Tom Matsuda

Tom Matsuda is a fintech reporter at Sifted and writes our weekly fintech newsletter. Find him on X and LinkedIn

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