German AI agents startup Parloa has tripled its valuation to $3bn after raising $350m in Series D funding.
General Catalyst led the round, alongside existing investors including EQT Ventures, Altimeter Capital, Durable Capital Partners, and Mosaic Ventures.
Founded in 2018 by Malte Kosub and Stefan Ostwald, Berlin-based Parloa sells AI customer support agents for businesses to automate and improve their customer service operations. It counts companies such as Allianz, Booking.com and SAP among its customer base.
Parloa, which became a unicorn last year when its $120m Series C nudged its valuation to $1bn, finished 2025 as one of the fastest-growing startups in Europe, according to the Sifted 250 — which ranks startups by revenue growth. The company has raised more than $560m since it was launched.
“This funding marks a pivotal moment for Parloa as we expand globally, advance our approach to reimagine customer experience and help enterprises to build meaningful relationships with their customers,” CEO Kosub said in a press release.
“Our commitment to these organisations is clear: to enable exceptional, hyper-personalised customer journeys through agentic AI that deepen loyalty, responsibly and at scale.”
The company, which opened an office in New York in 2024, will use part of its new round to expand further in the US and Europe, including in San Francisco, Madrid and London, where it already has a team. It employs 380 people.
General Catalyst’s CEO Hemant Taneja, along with the firm’s president and managing director, Jeannette zu Fürstenberg, will join Parloa’s supervisory board as part of the round.
