News

August 16, 2023

Klarna outsources customer services staff, cutting 250 employees

Customer support staff in Germany and Sweden have been offered a transfer job at the global call centre Foundever

Swedish buy now, pay later giant Klarna is cutting its customer services team in Germany and Sweden. 250 employees working on customer support in these markets have been offered a job on equal terms to their current contracts at a new employer, Foundever, where they would continue to provide services for Klarna. 

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