May 30, 2019

Europe's top tech innovators

This is not your ordinary startup list.

Michael Stothard

30 min read

Mursal Hedayat, co-founder of Chatterbox

What if there was no such thing as "real"? What if food could be made from thin air? What if electronics could last forever? These are some of the questions being tackled by Europe's top tech innovators identified by our team here at Sifted, in association with the co-working space Second Home and their Breakthrough event this month.

This is not your ordinary innovator list. You may not have heard of these startups. They are under five years old and have raised less than €30m. But they are all, we think, the real deal in terms of innovation. If they succeed, people's lives will change. A true dent will be made in the universe. Take a peek into the future.

We also invited our select few below to recommend others that inspire them or that they think of as innovators, either in their specialist field or local ecosystem or just as globally-minded entrepreneurs looking to change the world, in hopes of adding richness and depth to the list.


What if there was no food waste?

Elsa Bernadotte, Karma
Elsa Bernadotte, Karma founder
Elsa Bernadotte, Karma co-founder
One-third of the food produced in the world for human consumption is lost or wasted — approximately 1.3bn tonnes a year, or $680bn worth. But what if it could be different? Swedish startup Karma is preventing unused food from being sent to landfill, connecting customers looking for cheaper produce with restaurants, cafés and grocery stores getting rid of excess stock. Elsa Bernadotte, who co-founded Karma with Hjalmar Ståhlberg Nordegren, Ludvig Berling and Mattis Larsson, says they already have more than 1,500 institutions signed up.
Key facts: Swedish. Founded in 2015. Total funding $16m.

Elsa Bernadotte's top innovators

  • Justin Byam Shaw, founder of The Felix Project, a UK food charity rescuing edible food waste
  • Tristram Stuart, food waste campaigner and founder of Toast Ale, a beer made from surplus beer

What if food sprung from thin air?

Pasi Vainikka, Solar Foods
Pasi Vainikka, chief executive of Solar Foods

Finnish tech startup Solar Foods is producing food made largely out of water, electricity and air. Solar Foods uses electricity to split water cells to produce hydrogen. It then adds carbon dioxide and nutrients such as potassium, sodium, and phosphorus, and feeds this into microbes derived from the soil to produce food. The process results in cells that are 50% protein, with the rest carbohydrate and fat. The idea, while still being trialled, is that it will create a food source that is not dependent on weather, irrigation or soil. The company, founded by Juha-Pekka Pitkänen and Pasi Vainikka has teamed up with the European Space Agency to develop a system for producing proteins for space flights to Mars. This could be the future of food.

Key facts: From Finland. Founded in 2017. Total funding €2m.

Pasi Vainikka's top innovators

What if you could eat your spoon?

Tiphaine Guerout, Koovee
Tiphaine Guerout, Koovee-founder
Tiphaine Guerout, Koovee-founder

You're having a picnic and using a plastic spoon. Then you tidy up and throw it away. No big deal. Well sure, but there are six million tonnes of single-use plastic which are thrown out every year, which is wreaking havoc on our oceans. So here is a startup which is reinventing the disposable spoon, selling edible cutlery (made from wheat and tastes like a cracker) to reduce waste plastics. It's also, potentially, a hugely profitable space. Not only are consumers turning against plastics, but there is a ban on plastic cutlery across the EU set to come into force in 2020. 

Key facts: From France. Founded in 2017.

Tiphaine Guerout's top innovators

  • Gaspard Schmitt, co-founder at Side, a French startup which matches students with companies for short term jobs.
  • Marion Weber, co-founder of Oden, a French beauty startup.

What if your app was a contraceptive?

Elina Berglund, Natural Cycles
Elina Berglund, co-founder of Natural Cycles
Elina Berglund, co-founder of Natural Cycles

Despite the excitement around period tracking apps, Natural Cycles is still the only mobile application cleared for marketing as a certified contraceptive in Europe and the US. The app helps women track body temperature to predict when they are the most fertile and when they are not, aiming for a tech alternative to the contraceptive pill and other birth control methods. Founded in Sweden, it has had some serious problems convincing the world that it should be a trusted contraceptive, but it now boasts 800,000 users (as of June 2018). It was founded by Elina Berglund Scherwitzl and Raoul Scherwitzl.

Key facts: From Sweden. Launched in 2014. Has raised $37.5m.

Elina Berglund's top innovators

  • Anne Wojcicki, co-founder of genetics testing startup 23andme
  • Fabiola Gianotti, is the director general of the physics lab CERN, the first woman to hold this position

What if amputees could be superheroes?

Samantha Payne, Open Bionics
Samantha Payne, Open Bionics co-founder
Samantha Payne, Open Bionics co-founder

Open Bionics makes lightweight, 3D-printed arms and has gained attention for making superhero-themed prostheses based on Star Wars, Disney and Marvel characters. The arms, which are operated through a series of small controls in the socket, are the only ones affordable enough to be covered by the UK’s National Health Service. Its big innovation is bringing super-hero technology to ordinary people. Special sensors within the arm detect muscle movements, meaning users can precisely control their bionic hand. Plus, they look incredibly cool. The company was co-founded by Samantha Payne and robotics engineer Joel Gibbard.

Key facts: From Bristol. Founded in 2014. Total funding $8.8m.

Samantha Payne's top European innovators

  • Limor Fried, founder of Adafruit Fruit Industries, making fun electronics kits.
  • Catherine Allen, founder of Liminia Immersive, the UK's first virtual reality theatre
  • Silas Adekunle, founder of Reach Robotics, which is making dexterous robots that are used in classrooms to teach robotics.
  • Anouk Wipprecht, who has been pushing the edge of what's possible in the world of wearable technology.
  • Ed Rogers at Bristol Braille Tech, developing a digital Braille e-reader.

What if trucks drove themselves?

Robert Falck, Einride
Robert Falck, founder of Einride
Robert Falck, founder of Einride

Earlier this year Einride made history when it began freight deliveries on a public road in Sweden using driverless electric trucks. Einride’s T-Pod truck, resembling a kind of strange space-helmet, is 26 tonnes when full and does not have a driver cabin. Its road freight operating costs are around 60% lower than a diesel truck with a driver, says Einride. The company is a true pioneer in the world of autonomous trucking and says it plans to have 200 vehicles in operation by the end of 2020. It was founded by Filip Lilja, Linnéa Kornehed and Robert Falck.

Key facts: From Sweden. Founded in 2016. Has raised $9.1m

Robert Falck's top innovators

  • Elina Berglund, Natural Cycles, period tracking contraceptive app
  • Anders Fogelberg, FlexQube, which supplies modular material handling equipment

What if AI could make drugs?

Noor Shaker, GTN
Noor Shaker, GTN founder

Designing a new drug takes an average of 15 years and costs around £2bn to bring to market. Noor Shaker and theoretical physicist Vid Stojevic have a plan to cut these numbers in half, developing computer models capable of discovering new drugs exponentially faster than humans using quantum physics and machine learning. Shaker was a computer science student at Damascus University who left Syria in 2008 to take a series of academic posts in Belgium and Denmark. She eventually joined the company-builder Entrepreneur First in London and has won millions in venture capital funding for GTN.

Key facts: From the UK. Founded in 2017. Has raised $2.1m

Noor Shaker's top innovators

What if you could touch sound?

Daniel Büttner, Lofelt
Daniel Büttner, Lofelt
Daniel Büttner, co-founder of Lofelt

Lofelt is a pioneering German startup in the world of haptics, which is using the physics of sound waves to give us a new way to interact with machines. A basic form of haptics has been in the tech industry for more than 30 years, ever since Motorola pagers first started vibrating in pockets to alert their owners. But the company is trying to take haptics to a new dimension, by borrowing from audio technologies to create much more realistic tactile experiences — being able to simulate the feeling of textures like grass, snow or wood. Coming soon: healing Parkinson symptoms through haptics.

Key facts: Germany. Founded in 2014. Has raised $6.7m

Daniel Büttner's top European innovators

What if you could be cured?

Maya Zlatanova, FindMeCure
Maya Zlatanova, co-founder of FindMeCure

For those with untreatable illnesses, an experimental medical trial is a potential lifeline. But finding one is hard, often requiring connections, knowledge and research. That is why Maya Zlatanova and her co-founders Miroslav Valchev and Ivaylo Yosifov set about creating the so-called "Google for clinical trials", a platform to help people find trials. It's also potentially a boon for the pharmaceutical industry, which spends billions every year on finding patients. Already more than 2,000 people have applied and been matched to clinical trials via FindMeCure. And clients include Novartis, IQVIA and Syneos Health.

Key facts: From Bulgaria. Founded in 2015. Has raised $420k.

Maya Zlatanova's top European innovators

  • Greg Koski,  co-founder of the Alliance for Clinical Research Excellence and Safety, which is trying to build a global clinical research network
  • Michelle Longmire, founder of healthcare startup Medable 

What if nothing online was “real”?

Victor Riparbelli, Synthesia
Victor Riparbelli, co-founder of Synthesia
Victor Riparbelli, co-founder of Synthesia

This controversial startup is developing deepfakes: photorealistic computer-generated humans. Synthesia is the company behind a recent video of David Beckham where the soccer player appears to be speaking with different voices. It's creepy, but this may be the future of the internet. Riparbelli says that we are just a few years away from having computer-generated versions of actors that are so good, they're indistinguishable from real humans. The company was founded by Victor Riparbelli , Matthias Niessner, Lourdes Agapito and Steffen Tjerrild.

Key facts: From the UK. Founded in 2017. Has raised $4.1m

Victor Riparbelli's top innovators

  • Edward Miller, the founder of Scape Technologies, which is building a digital framework for the physical world
  • Tobias Rijken, co-founder of Kheiron Medical, which supports the work of breast radiologists with machine learning software.
  • Tony Beltramelli, the co-founder of UIzard, which is developing AI-powered tools to change the way people build software.

What if your smartwatch worked forever?

Omar Link and Simon van der Jagt, Nowi
Omar Link and Simon Jagt, Nowi
Simon van der Jagt (left) and Omar Link (right), co-founders of Nowi

There will soon be 30bn connected devices around the world, from smartwatches to traffic sensors. All of them will need power. Nowi has created a small chip which continuously brings energy to a device in lieu of wires or batteries, by using the power that is already available nearby - for example, light, heat, movement or even radio waves. This should enable the creation of products that are either completely batteryless or hybrid battery devices with an extended lifetime. In short, it is set to power the next generation of connected cities and consumer wearables.


Key facts: From Delft, the Netherlands. Founded in 2015. Has raised €2.5m in seed funding.

Omar Link and Simon van der Jagt's top innovators

  • Eric Geboers, co-founder of 3D printing startup Concr3de 
  • Sam Ryan, founder of VR training startup Parable 

What if farming was perfect?

Matija Zulj, Agrivi
Matija Zulj, founder of Agrivi
Matija Zulj, founder of Agrivi

Agrivi makes farm management software. Sure, it may not sound very exciting but the company is trying to solve a huge problem in the farming industry, which is that best practices in farming are difficult to access all over the world and there is little in the way of affordable software on the market to help farmers make data-driven decisions. The company has more than 30,000 clients in 150 countries worldwide. Farmers from Brazil to Serbia are using the product to improve yields.

Key facts: From Croatia. Founded in 2013. Has raised $1.4m

Matija Zulj's top innovators

What if all refugees could teach?

Mursal Hedayat, Chatterbox
Mursal Hedayat, co-founder of Chatterbox
Mursal Hedayat, co-founder of Chatterbox

Kabul-born Mursal Hedayat knows first hand the struggles of being a refugee, and how hard it can be to get work. So with co-founder Guillemette Dejean she launched Chatterbox, a startup which trains refugees to teach their native languages and then as a second step employs them on their online language courses for individuals who want to learn. It's innovative because it's a potential model for how tech can help integrate migrant populations across Europe. "I started Chatterbox because I was a bit fed up with the misperception of refugees as a threat or a burden," said Hedayat in a recent interview. "I was a refugee, and so was my family of doctors, lawyers, and engineers from Afghanistan. Like many other talented members of our community, she faced significant challenges finding work that made use of her ample talent."

Key facts: From London. Founded in 2016. Has raised £68k.

Mursal Hedayat's top innovators

  • Lucrezia Bisignani, co-founder at Kukua, which has created a mobile app that aims to teach African children to read and write.
  • Nick Shek, co-founder of recruitment app Headstart
  • Laurie Ainsley at Poplar, which creates AR experiences

What if gig workers could get mortgages?

Sho Sugihara, Portify
Sho Sugihara, co-founder of Portify
Sho Sugihara, co-founder of Portify

Around 162m people across the EU now work in the gig economy. Independent workers, freelancers, contingent workers, whatever you want to call them, are one of the fastest growing segments of the economy. Most make under £10,000 a year, although some highly paid professionals may pull in considerably more. But all independent workers share one problem: they are incredibly poorly served by the current financial system. Portify has the idea of providing financial services specifically for gig sector workers. It is one of a few new startups offering services specifically tailored for this growing segment of the population, but is one we particularly respect and have been following.

Key Facts: From the UK. Founded in 2017. Has raised £1.3m

Sho Sugihara's top innovators

  • Tram Abramov, chief executive at tax startup Tax Scouts
  • Harry Franks, co-founder of insurance startup Zego
  • Mina Nada, chief executive of Bolt Bikes, the ebike startup which has helped Deliveroo riders increase their income by leasing them e-bikes.

What if fashion retailers had no excess stock?

Milan Daniels and Max Klijnstra, Otrium
Milan Daniels and Max Klijnstra, founders of Otrium
Milan Daniels and Max Klijnstra, founders of Otrium

Excess stock is a problem for fashion retailers. They have to sell it at the end of the season on sale or through outlet stores or flash sales companies such as Vente Privee — usually for a severely knocked down price. Getting rid of unsold fashion stock is a €30bn market in Europe. Otrium is offering brands higher prices and more control over their stock, trying to replicate the outlet store online. The startup now has 600,000 registered users and says revenues are growing 400% a year.

Key facts: From Holland. Founded in 2016. Has raised €8.6m.

Milan Daniels and Max Klijnstra's top innovators

What if humans worked together on maths?

Chandini Jain, Auquan
Chandini Jain, co-founder of Auquan

Auquan has built a community of 10,000 data scientists who solve puzzles for fun (and to compete with each other). But these puzzles, when put together, solve complex mathematical questions which help traders on the financial markets make better decisions. Making more money for traders may not seem like a world-changing innovation, but what's amazing is that humans working together can do the job that many big funds employ powerful machines to do. Humans, if they work together, maybe are not so obsolete after all.

Key facts: From the United Kingdom. Founded in 2018. Has raised $1.1m.

Chandini Jain's top innovators

What if there were no stolen identities?

Kari Thor Runarsson, Authenteq
Kari Thor Runarsson, co-founder of Authenteq
Kari Thor Runarsson, co-founder of Authenteq

Tougher regulation is pushing companies in the financial services industry as well as online marketplaces to have tougher standards for verifying identities. As a result, the market for mobile identity verification is currently estimated at $10bn and is expected to double in the next four to five years, according to consulting firm McKinsey. Enter Icelandic startup Authenteq, which is making a bid to be the best in the business touting a 60-second identity verification process with users able to create their own ID stored and encrypted on a blockchain.

Key facts: From Iceland. Founded in 2015. Has raised $7m

Kari Thor Runarsson's top innovators

  • Kim Cameron, a Canadian computer scientist who was Microsoft's chief architect of access
  • David Birch at Consult Hyperion, the secure electronic transactions consultancy.

What if you could talk to your car?

Holger G. Weiss, German Autolabs
Holger Weiss, co founder of German Autolabs
Holger Weiss, co founder of German Autolabs

Chris seems like a nice guy. While you drive, he will send text messages for you, help with navigation, make calls and play music from your smartphone. Really helpful. Chris is also a robot, of course, designed with an artificial intelligence to assist drivers and is a way of making even old cars seem hyper-connected. Chris, which was launched in the European market last year, already has more connected and voice AI enabled devices driving in cars on the streets today that any company in the world.

Key facts: from Germany. Founded in 2016. Has raised €9m.

Holger G. Weiss's top innovators

  • Risto Vahtra and Kevin Valdek at High Mobility, a platform where developers can build, test and publish their connected car apps
  • Tim von Toerne at Kopernikus Auto, which is developing a brand new way to mobile autonomy retrofitting existing cars with cutting-edge technology

What if there was facial ID for cows?

David Hunt, founder of Cainthus
David Hunt, Cainthus co-founder

Cainthus wants to bring more measurability to the $5tn global farming industry. The company is starting with pioneering technology on facial ID for cows, which means that it can identify each individual cow in the herd by its facial features and the pattern of its pelt. But the ultimately Cainthus is planning an array of tech to radically shift the way that farmers monitor livestock, resulting in big savings on labour costs and also on feed.

Key facts: From Ireland. Founded in 2015. Has raised an undisclosed amount from Cargill.

David Hunt's top innovators

  • Apeel Sciences, a US company that has made an edible coating which can make avocados, citrus and other types of fruit last longer.
  • Farmer's Business Network, which is Enabling farmers to have greater price transparency.

What if AI sold you sunglasses?

Roland Memisevic, Twenty Billion Neurons
Roland Memisevic, Twenty Billion Neurons © Max Threlfall

Twenty Billion Neurons can see the future of retail - and it's an artificial intelligence called Millie who wants to sell you sunglasses or a new shirt. The company builds artificial intelligence solutions that can see, understand, and interact with you in real time and sees a big commercial application for the retail market, where shops are desperate to find new innovative ways to boost sales in the face of growing competition from online retailers.

Key facts: From Berlin/Toronto. Founded 2015. Has raised $12.5m.

Roland Memisevic's top innovators

  • Geoffrey Hinton from Google Brain and the University of Toronto
  • Yoshua Bengio from the Montreal Institute for Learning Algorithms and the University of Montreal

What if any car could drive itself?

Paul Newman, Oxbotica
Paul Newman, co-founder of Oxbotica
Paul Newman, co-founder of Oxbotica

Oxbotica develops the software for autonomous vehicles, allowing cars to sense their surroundings and act accordingly. The team has been hacking regular cars to make them "autonomous" and the company's technology has been deployed across projects with Ocado and at Heathrow Airport. Oxbotica has rivals, such as UK-based autonomous vehicle company FiveAI and in the US Google's Waymo and Uber, who are all investing heavily in this market. But Paul Newman is a legend in this world, and Oxbotica is well placed to make a big impact on the market in Europe.

Key facts: From the UK. Founded in 2014. Has raised £22.6m.

Paul Newman's top innovators

  •, the games company
  • What3words, a geocoding system for the communication of locations with a resolution of three metres

What if underwear was period-proof?

Fanny Abes, Fempo
Fanny Abes, co-founder Fempo
Fanny Abes, co-founder Fempo

Fempo sells organic menstrual panties, an alternative to sanitary towels or tampons. When Fanny Abes and Claudette Lovencin made their first 10 pants in 2017, they had no idea it would be so successful. But with clever branding, which is focused on a "mission" to educate and empower women while giving them the information they need to understand their hormonal cycle, they have built a loyal following. The company now has a turnover of nearly €1m a year, all direct-to-consumer with no retailers.

Key facts: From France. Founded 2017.

Fanny Abes's top innovators

  • Sophia Amoruso, the founder of Nasty Gal, a women's fashion retailer in the US
  • Rihanna Fenty a Barbadian singer, businesswoman and actress.

What if we could learn faster?

Joel Hellermark, Sana Labs
Joel Hellermark, founder Sana Labs
Joel Hellermark, founder Sana Labs

Sana Labs is personalising learning. The machine learning platform, which existing digital education tools can plug in to, is designed to use a student’s individual learning style and abilities to help them increase their proficiency – be it in maths, languages or kids' learning games. The company is hoping to ride the wave of the rapid digitisation of the global education market – expected to be worth $30tn by 2030, according to Holon IQ – as this digital shift will lead to more demand for personalised learning.

Key facts: From Sweden. Founded in 2016. Has raised $2.5m.

Joel Hellermark's top innovators

  • Nathan Benaich from investor Air Street Capital
  • Ken Mulvany from Benevolent AI, which uses artificial intelligence to mine and analyse biomedical information

What if humans could be printed?

Erik Gatenholm, Cellink
Erik Gatenholm, Cellink founder
Erik Gatenholm, Cellink founder

Bioinks are substances made of living cells that can be used for 3D printing complex tissues. Gothenburg-based Cellink was one of the first companies in the world to make these bioinks, which are now sold all over the world and used to print human organs and tissues. One notable innovation was making the first 3D bioprinted cornea.

Key facts: From Sweden. Founded 2016. Has raised €23m.

Erik Gatenholm's top innovators

  • Dr. Robert Langer, who runs a biomedical engineering lab at MIT in the US
  • Yufang He at Swiss pharmaceutical multinational Merck

What if your insurance was all in one place?

Vicente Arias, Coverfy
Vicente Arias, co-founder of Coverfy
Vicente Arias, co-founder of Coverfy

Insurance is hardly the most exciting of industries. But it is a $5tn-ish market that has been slow to adjust to new technology and consumer habits. Enter Coverfy, an early mover in seeing the opportunity to give millennial consumers a different type of financial service, with a mobile insurance brokerage through a free mobile app that also digitises all the paperwork. Coverfy lets users manage their insurance with various companies, optimize prices and coverage, and find the best insurance offers through an app.

Key facts: From Barcelona. Founded in 2016. Raised €4.3m.

Vicente Arias's top European innovators

  • Jesús Monleón, business angel and co-founder of the accelerator Seedrocket
  • Marek Fodor, chairman of Kantox, a fintech startup

What if rehab for broken bones was faster?

Janis Olins, CastPrint
CastPrint cofounders .Credit: Kitty Knowles.
CastPrint cofounders .Credit: Kitty Knowles.

CastPrint 3D-prints personalised, lightweight casts that are designed to be more comfortable to wear. Because they can be taken on and off, the devices also allow patients to start rehabilitation exercises earlier, according to the company. This can speed up patient recovery time and save users money (a CastPrint cast costs around €100, but often reduces the number of expensive physiotherapy sessions required).

Key facts: From Latvia. Founded in 2016.

Janis Olins's top innovators

  • Gamechanger Audio, a Latvian startup which has created piano-like pedals for guitars.
  • Printify, a Latvian print-on-demand business enabling small designers to create and sell their ideas online

What if NASA designed your shower?

Mehrdad Mahdjoubi, Orbital Systems
Mehrdad Mahdjoubi, founder Orbital Systems
Mehrdad Mahdjoubi, founder Orbital Systems

Innovation is everywhere in Europe, even in showers. When Mehrdad Mahdjoubi was at university, he did an internship at NASA's Johnson Space Center, working in the Mars program. Inspired by designs for how to recycle water in space, Mahdjoubi invented a new type of shower which uses 90% less water than a typical shower. It worked because the shower constantly and instantly recirculates a fixed amount of water, typically 5-10 liters, filtering it as it goes. The company has raised millions from Peter Carlsson, a former Tesla executive, and Atomico, the VC firm led by Skype founder Niklas Zennström. (NB this is bigger than all the other companies on our list, but we thought showers were too great to miss out.)

Key facts: From Sweden. Founded 2012. Has raised $46.9m

Mehrdad Mahdjoubi's top innovators

  • Enjay Systems, a startup making energy recovery systems enabling commercial buildings to save on both heating and cooling.
  • Lilium, the German startup making flying cars 

What if healthcare was personal?

Charlotta Tönsgård, Engaging Care

Charlotta Tönsgård, is a real innovator in the healthcare sector as the former head of Min Doktor and a co-founder of Engaging Care which is aiming to digitise healthcare services, but in a more patient-friendly way than other electronic medical record systems. The startup has billed itself as working with healthcare providers, and has an app which allows doctors to communicate with patients through digital messaging.

Key facts: From Sweden. Started 2015. Has Raised $3.6m

Charlotta Tönsgård's top innovators

  • Dr. Vedrana Högqvist Tabor at Boost Thyroid, a Thyroid app to better understand your thyroid
  • Chantelle Bell and Anya Roy at Syrona Woman, the female health startup 

What if computing moved to the edge?

Hadar Zeitlin, Hailo
Hadar Zeitlin, Hailo founder
Hadar Zeitlin, Hailo founder

In the past few years, as we develop more sophisticated technologies such as self-driving cars, it's becoming increasingly clear that computing power needs to move to the "edge". This means that instead of sending data to a central source for processing, it needs to be done within the device itself because even a little bit of latency is too much. Hailo, a Tel Aviv-based AI chipmaker, is developing processors that promise 26 tera operations per second (which is big) for just this kind of edge computing, with tests mostly in the automotive industry. The company is trying to fundamentally restructure the existing processing architecture.

Key facts: From Israel. Founded in 2017. Has raised $24.5m

Hadar Zeitlin's top innovators

  • Zohar Zisapel, the serial Israeli entrepreneur
  • Jensen Huang, the chief executive of graphics-processor company Nvidia

What if call centres worked better?

Danica Damljanovic, Sentient Machines
Danica Damljanovic, Sentient Machines founder
Danica Damljanovic, Sentient Machines founder

The majority of consumer interaction with companies in Europe still, surprisingly, takes place on the phone. But as we all know, it's often not very well done. The idea of Sentient Machines is to reduce customer churn for companies by