Analysis

June 11, 2024

European neobanks take a gamble on AI chatbots - will it pay off?

Europe's neobanks initially exercised caution with generative AI — but a small group of challenger banks are now willing to take the leap


Tom Matsuda

5 min read

Lunar CTO Kåre Kjelstrøm

In the 18 months since ChatGPT’s debut, Europe’s biggest neobanks have largely shied away from incorporating Generative AI into consumer-facing products. 

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Tom Matsuda

Tom Matsuda is a fintech reporter at Sifted and writes our weekly fintech newsletter. Find him on X and LinkedIn

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