Interview

September 21, 2021

How Boots plans to take innovation to the next level

Seed funding for external startups, tapping employees for ideas and test stores are on the agenda


Thomas Brown

6 min read

Boots is a stalwart of the British high street, having served the nation’s needs as a pharmacist, healthcare specialist, optician and beauty retailer for more than 170 years. But like most retailers it recognises the need to make big changes as it adjusts to the post-pandemic era.

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